Customer comments 
Customers who call us are asked to comment on their experience. We generally receive several opinions per day. They are automatically published here without any edits or deletions. We have so far received a total of 9,124. Below are the most recent:
The latest 25 comments are being displayed. To view all 9,124 comments click here.
| Good |  | 25 | Average |  | 0 | Poor |  | 0 |
Good | Wednesday the 22nd February 2012 at 21:52 Once again, Paxton excelled themselves with the quality of product and level of tech. support. If only every equipment manufacturer we had to deal with were as good as Paxton. |
Good | Wednesday the 22nd February 2012 at 19:05 I was very impressed with both the technical staff I spoke with and kevin who attended site. The response was excellent and eveyone I dealt with were extremely helpful and very polite. The best support I have come across! |
Good | Wednesday the 22nd February 2012 at 17:40 Not coming from an access background, I learned a lot about the product and left feeling more comfortable about managing a install. Ray did a great job in his presentation. |
Good | Wednesday the 22nd February 2012 at 17:10 I think that the paxton access control class was very good. I think that scott and lori did a very good job and were very well prepared with the information that was presented. I appreciated the patience of both individuals in answering questions about the product and installation procedures. technical questions were address in a prompt manner . Gary Reece southtel communications |
Good | Wednesday the 22nd February 2012 at 16:12 The training with Andrew was excellent and very informative, all staff found something helpfull and helped fill a gap or two in our knowledge. Andrew is a credit to Paxton. |
Good | Wednesday the 22nd February 2012 at 15:40 This was an excellent hands on training of both the hardware and software of the Paxton system. Ray and Ted were extremely knowledgeable and continued answering our questions for well over an hour after the training was over! I am very excited to get going on the next Paxton installation! |
Good | Wednesday the 22nd February 2012 at 14:19 Every call I have made to the support line has been very helpful. Always been able to get the answers I was looking for. Thanks. |
Good | Wednesday the 22nd February 2012 at 14:19 very helpful and quick |
Good | Wednesday the 22nd February 2012 at 14:09 Just what I needed to train end users and our techs. |
Good | Wednesday the 22nd February 2012 at 13:50 The Class was Great. I wish that we covered some of the wireless net2 nano. |
Good | Wednesday the 22nd February 2012 at 13:41 The gentleman I spoke with was very helpful and courteous. |
Good | Wednesday the 22nd February 2012 at 13:32 Scott was a good teacher, had a good time in class Thanks Mark Hofmann Starfire Automatin Gates & Security |
Good | Wednesday the 22nd February 2012 at 13:26 Scott was very informative and an absolute pleasure to learn from. |
Good | Wednesday the 22nd February 2012 at 12:41 Devon is a welcome new-comer in this field. Have used Keri for 10+ years and never had a rep call or stop by. Norm is also a very energenic and dedicated rep, and glad to see his involvement. I will attend the class and give it a try |
Good | Wednesday the 22nd February 2012 at 12:21 Always excellent tech. support from Paxton. Other companies could learn much from yourselves. Regards Dave. |
Good | Wednesday the 22nd February 2012 at 11:37 Very happy to be told that a new version is out and the bug I found and reported is resolved |
Good | Wednesday the 22nd February 2012 at 11:27 Having contacted Paxton several times for support, they have always been extremely helpful and have ben able to sort the problem with the minimum of fuss. A superb support service - thanks! |
Good | Tuesday the 21st February 2012 at 20:47 To all parties concerned......I would like to correct my previous Feedback of poor to above average. I am now 5 days into not smoking and can be very quick to go off and loose my mind. I understand some times things take a little time to make happen and I have been kept in the loop in regards to getting my deal done and have always gotten prompt and great attention. Again please understand I think highly of your company and the attention I receive. Sincerely Mike Fox |
Good | Tuesday the 21st February 2012 at 18:29 Scott gave a great introduction and overview of the Paxton product. Our company is looking forward to using it in the future. |
Good | Tuesday the 21st February 2012 at 15:50 Helpfull as always! |
Good | Tuesday the 21st February 2012 at 15:27 another excellent demonstration from Anthony thank you |
Good | Tuesday the 21st February 2012 at 15:09 I received a prompt and courteous response from my online enquiry which completely answered my question |
Good | Tuesday the 21st February 2012 at 15:00 Fantastic service, as usual. |
Good | Tuesday the 21st February 2012 at 14:33 I have been a Systems Administratror for Paxton for over three years. From the outset I have been impressed by the software. Navigation and programming access control options are easy to follow and implement |
Good | Tuesday the 21st February 2012 at 14:20 very pleased Thank You |
